Reverse logistics · from 30 minutes to 30 seconds per return

A return should cost you one click, not half an afternoon.

LogisPro automates the complete cycle: carrier communication, return label, documentation, customer notification and return to stock. Your team stops managing issues and gets back to selling.

  • Return managed in less than 30 seconds by the operator.
  • Documentation and operator communication, automatic.
  • Complete traceability of return to warehouse.
View complete return flow Request guided demo

40+ hours/month recovered in B2B ecommerce with 80 returns/month

Simplified Process

Management with one click

Start the return process without needing to manually enter data

1

Start from the web platform

Direct access to the return process from your dashboard. No need for calls or forms.

2

Select shipment to return

Choose the shipment (full or partial) you wish to return. System with intelligent search.

3

System knows all details

The system automatically accesses all data from the original shipment: origin, destination, weight, contents.

4

Initiation with no manual entry

One click to complete. Zero manual data entry. Traceability from the first moment.

Intelligent Coordination

Automatic Carrier Communication

The system handles all coordination

Automatic Pickup

The system automatically contacts the carrier and generates a pickup request. The carrier receives:

✓ Return origin and destination
✓ Package details (weight, dimensions)
✓ Special handling instructions
✓ Booking automatically confirmed

Average time: Pickup organized in less than 5 minutes

Result: 0 phone calls needed

Complete Automation

Complete Automated Documentation

All documents generated instantly, with no manual intervention

📋

Return Label

Return label automatically generated with unique tracking code. Ready to print and include in the package.

📄

Return Documentation

Return slip, RMA, and all required documentation. Linked to the original shipment for complete traceability.

📸

Visual References

Access to photos of the original shipment and file documentation. Facilitates dispute resolution and quality control.

Total Visibility

Full Process Traceability

Follow every step of the return in real-time

Each status tracked

✓ Return initiated
✓ Pickup collected
✓ In transit
✓ Received at warehouse
✓ Processed/Refunded

Complete Follow-up

From initiation to receipt, every step is documented and visible:

Real-time carrier updates

The system receives live updates from the carrier network.

Link to original shipment

The return maintains automatic connection with the original shipment for complete history.

Return costs

Automatic breakdown of costs associated with each return. Integration with cost control module.

Automatic ERP update

Stock and accounting are updated when the return is received.

Comparison

Before vs. After

Traditional Manual Process

✗ Phone calls to carrier
✗ Paper forms
✗ Lost or misplaced returns
✗ No process visibility
✗ A lot of administration time

With LogisPro

✓ One click to start
✓ Automated documentation
✓ Complete traceability in real-time
✓ Full process visibility
✓ Significant time savings
Key Benefits

Why it matters

📊

High return rates

In ecommerce, 20-30% of orders are returned. Without automation, the administrative cost is huge.

⏱️

Processing time

Each manual return requires coordination, admin time, and creates errors. LogisPro reduces this to seconds.

😊

Customer satisfaction

The return experience directly affects satisfaction. A smooth process improves reputation and loyalty.

⚖️

Regulatory compliance

In the EU, consumers have a 14-day return right. Automatic documentation ensures legal compliance.

💰

Cost control

Full visibility of return costs. Detect inefficient carriers and optimize return routes.

📦

Inventory management

Automatic stock update when return arrives. Accurate data for purchasing decisions.

Ready to simplify your returns?

Transform your reverse logistics process with intelligent automation.

Request returns demo
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